Privacy Policy

Vintage Traders – Privacy Policy

This Privacy Policy explains how Vintage Traders (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://vintagetraders.uk (the “Site”).

1. Contact Information

If you have any questions about this Privacy Policy, or wish to exercise your data protection rights, please contact us:

📧 Email: support@vintagetraders.uk
📍 Business Address:
38 Hardwicke Road,
Hastings, East Sussex,
TN34 3PF,
United Kingdom

2. Information We Collect

a) Device Information

When you visit our Site, we automatically collect certain information about your device.

Purpose

• To load the website correctly

• To improve performance and user experience

• To analyse website usage

Information Collected

• IP address

• Browser type and version

• Time zone

• Device identifiers

• Pages viewed and interactions

• Referring websites

Sharing
This information may be shared with trusted analytics and security providers (such as website analytics or hosting services).

b) Order Information

When you place an order, we collect information necessary to fulfil your purchase.

Purpose

• Processing and fulfilling orders

• Payment processing

• Shipping and delivery

• Order confirmations and customer support

• Fraud prevention

Information Collected

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (card type and last four digits, Apple Pay)

Sharing
Order information may be shared with:

• Payment processors (e.g. Stripe, Apple Pay)

• Shipping partners (e.g. Royal Mail, UPS)

• Service providers required to operate our store

c) Customer Support Information

If you contact us, we collect information to help resolve your enquiry.

Information Collected

• Name

• Email address

• Order details

• Any additional information you choose to provide

3. Cookies

We use cookies to improve your browsing experience and website functionality.

Cookies may be used for:

• Site functionality and security

• Shopping cart and checkout features

• Analytics and performance measurement

By using our website, you consent to the use of cookies as described in this policy.
You can control or disable cookies through your browser settings.
Learn more at www.allaboutcookies.org

4. How We Use Your Personal Information

We use your personal information to:

• Operate and improve our online store

• Process orders and payments

• Deliver products

• Communicate with customers

• Detect and prevent fraud

• Comply with legal obligations

5. Sharing Personal Information

We only share personal information with third parties when necessary to:

• Operate our business

• Process payments

• Deliver orders

• Comply with legal requirements

We do not sell your personal data.

6. Advertising & Analytics

We may use analytics tools to understand how customers use our Site and to improve our services.
These tools may collect anonymised usage data.

You can manage ad preferences via your browser or device settings.

7. GDPR – Your Rights (UK & EU Residents)

If you are a resident of the UK or EEA, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Object to certain processing

• Withdraw consent at any time

To exercise these rights, contact us using the details above.

8. Data Retention

We retain your personal information only as long as necessary to:

• Fulfil orders

• Comply with legal obligations

• Resolve disputes

You may request deletion of your data at any time.

9. Automated Decision-Making

We do not use automated decision-making that produces legal or significant effects on customers.
Fraud-prevention systems may automatically flag or block suspicious transactions to protect our store and customers.

10. Minors

Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.
Any updates will be posted on this page.

12. Complaints

If you have a complaint about how we handle your data, please contact us first.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/